Frequently Asked Questions
Payment schedules, how a winner is decided and paid, and the club's policies - answered in plain English.
Payments and Direct Debit
How the fees work, when they are taken, and what happens if a payment doesn't go through.
Winning and Prizes
How the draw works each week, and how prize money reaches you.
Membership and Club Policies
Joining, keeping your number, and how the lotto is run.
Still have a question?
Send the club a message and we will get back to you, or read the full terms and conditions.